Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are based on chance, so previous results do not predict future outcomes. A winning session does not mean another win is due, and a losing session cannot be changed by continuing to play. Always make decisions with this in mind.

Only gamble with money you can afford to lose after essential costs have been paid. Gambling funds should come from your available entertainment budget, not from money set aside for rent, bills, food, education, savings or other important commitments. Never borrow money, use credit intended for essential expenses, or sell possessions to fund gambling.

Before opening a game, decide how much time and money you are comfortable spending. Consider these amounts to be a maximum, not a target. Once a limit is reached, stop playing. Do not increase your budget because you are winning, losing or feeling pressure to continue.

• Set a gambling budget that is separate from your household budget.
• Set a time limit and take regular breaks away from the screen.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Do not chase losses by increasing bets or playing for longer.
• Remember that gambling outcomes are random and cannot be controlled through systems or strategies.
• Keep gambling private from children and protect access to your account and payment methods.

Recognising possible gambling harm

Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It can develop gradually, and you do not need to wait for a serious problem before asking for help. If gambling no longer feels like a choice, or if it is causing concern, taking action early can make a difference.

You may wish to review your gambling if you find yourself thinking about gambling frequently, spending more time or money than planned, or feeling restless when trying to stop. Other warning signs can include hiding or minimising your gambling, arguing with family or friends about it, missing work or other responsibilities, or returning to gambling to recover losses.

• You gamble with money intended for bills, savings or other necessities.
• You increase the amount or frequency of gambling to achieve the same excitement.
• You feel anxious, guilty, irritable or low because of gambling.
• You try to stop or cut back but find it difficult to do so.
• You ask other people for money, take out credit or sell belongings because of gambling.
• You keep gambling despite financial, personal, work or relationship problems.
• You hide gambling activity, deposits, losses or account statements from people close to you.

If any of these signs feel familiar, consider stopping play and speaking with someone you trust. A qualified gambling support service can provide confidential advice and help you decide what steps are right for you. Seeking assistance is a practical step, not a failure.

Tools for safer play

Spinfred Casino may provide account tools or arrangements designed to help players manage their gambling. Depending on what is available, these may include deposit limits, loss or wagering limits, session reminders, account breaks and self-exclusion. Availability, processing and any conditions may vary, so review the relevant information in your account or contact the casino through its available support channel.

Set limits before you play

A limit is most effective when it is chosen before gambling begins. Select an amount and period that reflect your personal circumstances. Do not choose a limit based on what you hope to win. If a limit is reached, treat that as a signal to stop rather than a reason to continue elsewhere.

Take a break

A temporary account break can help you step away and reassess your gambling. During a break, do not create another account or use another person’s account to continue playing. Use the time to review your spending, talk with someone you trust and consider independent support if gambling has become difficult to control.

Consider self-exclusion

Self-exclusion is a stronger option for people who want to stop gambling for a defined period or longer. If you choose self-exclusion, follow the available process carefully and do not attempt to bypass it. Self-exclusion may not prevent access to every gambling service, so consider using wider support and blocking tools where appropriate.

1. Decide whether you need a limit, a short break or self-exclusion.
2. Use the relevant account option or request assistance through the available support channel.
3. Confirm the details, including the period and any restrictions that apply.
4. Remove gambling applications or saved payment details if doing so will help you maintain your decision.
5. Contact an independent support service if you need help staying away from gambling.

Support, age and account safety

If gambling is affecting you or someone close to you, speak with a trusted person and seek professional support in Australia. Gambling support services can offer confidential information, counselling and practical strategies. You can also speak with a financial counsellor if gambling has contributed to debt or difficulty meeting expenses. If you feel at immediate risk of harming yourself or someone else, contact emergency services or an appropriate crisis support service without delay.

Gambling is intended for adults who meet the applicable legal age and eligibility requirements. Young people must not use a gambling account. Parents and carers should supervise devices, keep passwords and payment details secure, and consider parental controls or other filtering tools to reduce access to gambling websites and applications.

Your account is your responsibility. Use a strong, unique password and do not share your login information with anyone. Sign out on shared devices and contact Spinfred Casino through its available support channel if you believe someone else has accessed your account. Never allow another person to gamble using your account, and do not use another person’s account.

Responsible gambling is an ongoing process. Review your budget and habits regularly, especially after changes to your income, expenses, health or personal circumstances. If you are unsure whether your gambling is within safe limits, pause play and ask for independent advice. Spinfred Casino encourages players to make informed decisions and to seek help early whenever gambling causes concern.

• Keep gambling separate from essential household spending.
• Be honest with yourself and people you trust about your gambling.
• Use available limits, breaks or self-exclusion options when needed.
• Do not try to win back losses.
• Get independent support before a concern becomes a crisis.
• Remember that stopping is always an available and responsible choice.